AWS Reseller Account Purchase and Usage: Frequently Asked Questions (FAQ)
Here’s an English translation of the FAQ list, compiled from our conversation about purchasing and using AWS reseller accounts.
1. About Accounts and Services
Q1: Are you selling AWS credits? A1: Yes, we provide services that can be used to offset AWS costs. If your AWS account have outstanding invoice ,we can pay it . If you dont have AWS account ,we can offer new aws account to you.
Q2: What type of AWS accounts do you offer? A2: We offer normal, stable, and long-term usable AWS accounts from a US-based reseller. These are not startup accounts, sponsored accounts, or promotional credit accounts. Our accounts, organization, payment methods, and contact information are all based in the US.
Q3: Do the provided AWS accounts have Root access? A3: We cannot provide Root access. You will receive an IAM User account with pre-assigned necessary permissions. If you need additional permissions, we can help add them.
Q4: Can your accounts be used across multiple regions (e.g., deploying resources in both Oregon and Ohio with one account)? A4: No. The accounts we provide are typically fixed to a single AWS region (one account per region). If you need to deploy resources in multiple regions, we will provide you with a corresponding number of separate accounts. Attempting to launch resources across multiple regions within a single, fixed-region account carries a high risk of account suspension.
Q5: Which types of EC2 instances can be used with the AWS accounts provided by your system? A5: While there are no limitations on EC2 instance types if you use your own AWS accounts, the AWS accounts provided through our system typically have some usage limitations. We support common instance types ranging from T2.micro up to C5n or M5zn, but we do not currently support GPU EC2 instances.
Q6: What are the typical AWS service quotas (e.g., vCPU limits for EC2)? A6: Quotas can be adjusted based on your specific needs. We typically start with tens of vCPUs, and these can be increased incrementally as your actual scaling requirements grow.
Q7: Do you provide support for AWS AI services like Claude or Bedrock? A7: Currently, the AWS accounts in our manage area do not provide or support AWS AI services like Claude or Bedrock. Our primary customer demand is focused on foundational compute resources like EC2 instances. but if your aws accounts use any services like claude and making cost , we can pay it bills.
2. About Pricing and Payment
Q8: Do all AWS products and services receive a 60% discount? A8: Yes, all AWS products and services (including domain registration, AWS Support plans like Shaled Advance, and contact center services like Amazon Connect) receive a 60% discount.
Q9: How do I calculate the amount I need to pay? A9: The payment is calculated by first estimating the original cost of your AWS resource usage (e.g., EC2 instance type, region, and running duration), and then applying the 60% discount (multiplying by 0.6). For example, if the estimated original cost is $300 USD, your payment would be $300 \times 0.6 = $180 USD.
Q10: What payment methods do you accept? A10: We currently accept a lot of payment methods , depend on your locations. Like Wires Transfer or Paypal ,we suggest you transfer money to us via WISE.COM . We do not support USDT or other cryptocurrencies.Additionally, if you prefer to use cryptocurrency, you can easily convert it through an open market exchange and then transfer the funds via Payoneer.
3. About Technical Support
Q11: Do you offer technical support, such as machine migration or deployment? A11: Yes, we offer technical support. For machine migration within AWS (e.g., transferring EC2 instances from other AWS accounts), we can assist using Amazon Machine Images (AMIs). We can also provide assistance via remote desktop tools like AnyDesk.
Q12: Can you help me migrate machines from Google Cloud to AWS? A12: Cross-cloud platform migration (e.g., from Google Cloud to AWS) typically requires redeployment and cannot be directly “pulled over.” We have limited experience with this type of cross-platform migration.
4. Account Activation Process
Q13: How do I activate an AWS account? What information do I need to provide? A13: We will give you AWS account to use .To activate a US AWS account, you will need to provide the following information to us:
- The region where you plan to launch machines (e.g., US East (Ohio), US West (Oregon), or Asia Pacific (Jakarta)).
- The type of machines you plan to launch (e.g., T3.Medium or instances with 4 cores and 8GB RAM).
- Your estimated monthly consumption amount.
Q14: How do I start using the account after receiving the information? A14: We will send the IAM User login credentials to your email. Once you receive the information, you can log in and begin launching instances.
Q15: Can you explain how you handle my monthly and outstanding bills?? A15: Upon your purchase, we’ll use our high-level billing management account to cover your account’s current monthly bill. This means any usage charges incurred this month, which would typically be invoiced and collected at the beginning of next month, will be handled by us. Additionally, if you have any outstanding bills from a previous billing period, we can process those for you as well. To facilitate this, we’ll need to link your account to our payment system. This process requires a brief remote session using either AnyDesk or TeamViewer.